XenCall Is Now ReadyMode — The Orphaned-Brand Explainer

XenCall is now ReadyMode: what happened to the XenCall dialer, and what to use instead

Disclosure: Enzo competes with ReadyMode’s dialer. Everything below comes from ReadyMode’s published pages, press materials, and dated third-party reports as of July 2026 — verify current details with each vendor.

If you’re searching for the XenCall dialer, here’s the short version: XenCall rebranded to ReadyMode on June 22, 2021, and xencall.com now 301-redirects to readymode.com. The product survived intact — same platform, same built-in CRM — but list pricing roughly doubled, from $125–$150 per license in the XenCall era (per GetVoIP, July 2020) to $199–$249 per license today, with ReadyMode’s own FAQ showing “starts at” figures of $239 and $299. Below: the dated rebrand history, what legacy users face in 2026, and the alternatives — including Enzo from $99/seat.

The rebrand, dated: XenCall became ReadyMode in mid-2021

The timeline, from primary sources:

• June 22, 2021 — the company published a blog post titled “Xencall is now Readymode,” announcing the rebrand.
• July 7, 2021 — the formal press release landed, tied to $4 million in venture debt from Scotiabank’s Technology and Innovation Banking arm; the Vancouver company (founded 2014) said it planned to hire 40+ employees within the year.
• July 7, 2021 — a customer-facing rebrand FAQ told existing XenCall users “You will not need to do anything!” Gateway URLs, integrations, agreements, seat counts, and cost all stayed the same. Only the company name, website, logo, and the payment descriptor (“Readymode Inc.”) changed.
• July 2026 — xencall.com returns a 301 Moved Permanently redirect to readymode.com.

One correction worth making: a 2024 date sometimes circulates for this rebrand. It’s wrong — ReadyMode’s own blog and press release date it to June 22 and July 7, 2021. And a naming note: the company now styles itself “Readymode” (one word), while the legacy “XenCALL” spelling still lingers on review sites — G2 hosts a separate legacy XenCALL product listing alongside the current ReadyMode one, and Capterra retains a /XenCALL/reviews URL for the same product.

What legacy XenCall users face in 2026

There was never a forced migration — per the 2021 FAQ, accounts, URLs, and agreements simply carried over. What has changed is the commercial picture around the product:

• List prices roughly doubled. GetVoIP reported XenCall at $125/license/month annual and $150 monthly in July 2020. Today ReadyMode lists $199 (Starter) and $249 (iQ) — and its FAQ shows $239/$299 “starts at” figures.
• The fine print firmed up. ReadyMode’s Terms and Conditions (last updated July 23, 2026) auto-renew terms for consecutive monthly or yearly periods, require written cancellation notice at least 30 days before the end of the current term, and make prepaid fees non-refundable except as provided. Cancel an annual plan early and you forfeit 20% of the prepaid annual amount (“representing the Annual Discount”) — and after ten full calendar months, no refund applies at all. Price increases require 60 days’ written notice before renewal. The FAQ’s line that “all plans are available on a monthly basis, no contract required” is true — but it sits alongside those terms.
• Review friction is documented. Prospeo’s 2026 roundup, aggregating 391 reviews, tallies the top complaints as learning curve (17 mentions), call issues and breakups (12), limited customization (9), and slow loading (9), plus recurring Reddit user reports of “Spam Likely” caller-ID flagging and contact-rate drops — attributed user reports, not measured platform statistics. Prospeo also reports a $200 administrative fee for shared or concurrent license use. Televista’s six-month test review (February 2026) put ReadyMode at 3.1/5 on Trustpilot versus roughly 4.6/5 on Capterra, citing call-quality glitches and 2–3 day support-ticket waits.

For balance: ReadyMode offers unlimited free support through email and 24/7 in-product AI chat, and free one-on-one onboarding training for customers with 3+ licenses.

XenCall pricing then vs. ReadyMode pricing now

Two things to know before you take the $199 figure at face value. First, ReadyMode’s own pages disagree with each other: the pricing page lists $199/$249, while the FAQ says Starter “starts at $239” and iQ “starts at $299.” The gap is roughly 17%, which suggests annual-versus-monthly rates, but neither page labels it — CloudTalk’s pricing guide (updated April 2026) estimates a ~17% annual discount putting effective annual rates near $165 and $207 a month, figures to confirm with the vendor, since ReadyMode’s FAQ says annual pricing requires contacting sales. Second, the package does include real sweeteners: one complimentary admin license, waived setup and DID activation fees, and a “Buy now. No demo required” path for 1–2 licenses.

The XenCall CRM, then and now

XenCall’s pitch was always all-in-one, and ReadyMode kept it: a built-in CRM wrapped around the dialer, with four dialing modes — Preview, Power, Progressive, and Predictive — running 1 concurrent call per agent in Preview and Power and 20+ in Progressive and Predictive, with dialing speed that auto-adjusts on agent availability, answer rates, and abandon rates. Credit where due: 20+ concurrent calls per agent is more raw dialing concurrency than most rivals advertise, including Enzo’s 5–14 pooled lines.

The trade-off is the CRM itself: ReadyMode’s model assumes you work inside its CRM. Enzo’s model is the opposite — a calling engine for the CRM you already run, with two-way Follow Up Boss sync built natively and GoHighLevel, Salesforce, HubSpot, and roughly 6,000 other tools connected via Zapier and webhooks. If your pipeline already lives in a CRM you like, that difference matters more than any single feature.

XenCall integrations in 2026

ReadyMode names HighLevel, InvestorFuse, Salesforce, and Podio as integrations, plus Caller ID Proximity Matching and a First Orion branded-calling partnership. The structural catch is tier gating: unlimited integrations — along with Caller ID (DID) Reputation Monitoring, Managed Remediation, Call Cadencing, and Autopilot number rotation — are iQ-only features. They’re not on the $199 Starter plan, and iQ requires 5+ licenses at $249 each. In practice, a 1–4 seat shop cannot buy ReadyMode’s spam-remediation tier at all: caller-ID protection starts at roughly $1,245 a month for five licenses.

Enzo includes managed caller IDs from the entry seat — 35 per seat on Starter, 100 per seat on Standard and above — with caller ID rotation, local and regional presence, and reputation monitoring at every tier, not just the top one.

XenCall alternatives: where to go in 2026

If the XenCall you remember was a $125–$150 dialer, the closest match to that price point today isn’t ReadyMode — it’s a dedicated dialer with published pricing. Here’s where Enzo stands, every number published at /pricing:

• From $99/seat/month billed annually ($120 month-to-month), no seat minimum. Standard is $188/mo annual ($235 monthly); Enterprise is usage-based with a $5k/mo minimum and no line cap — teams run 30+ lines per agent.
• 5 lines per agent on Starter, up to 14 on Standard, with lines pooled across agents into shared sessions.
• 35–100 managed caller IDs per seat, provisioned and monitored by Enzo, with rotation and reputation monitoring included at base.
• All inbound and outbound minutes included — no metered talk time, no $0.02/minute inbound meter.
• Works with your CRM: native two-way Follow Up Boss, plus GoHighLevel, Salesforce, HubSpot, and ~6,000 tools via Zapier and webhooks.
• $250 white-glove buildout — carrier registration, list import, campaign and caller ID group setup, live training — waived on annual plans.

Where ReadyMode is genuinely ahead: 20+ concurrent calls per agent on its predictive and progressive modes, a built-in CRM if you actually want an all-in-one, a no-demo purchase path for 1–2 licenses, 24/7 in-product AI chat support (Enzo has no AI features), and a longer-established review footprint on G2 and Capterra.

Neither product offers a free trial — ReadyMode publishes none, and Enzo’s evaluation path is a free 20-minute discovery call instead. For the full head-to-head, see Enzo vs ReadyMode; for the wider field beyond these two, the ReadyMode alternatives roundup covers it.

The bottom line: XenCall didn’t die — it became ReadyMode in mid-2021, and it costs roughly double what it did under the old name. If you’re revisiting the decision in 2026, compare the $199–$249 (or $239–$299, per ReadyMode’s own FAQ) license against a $99 seat with caller-ID protection included from day one.

XenCall and ReadyMode are trademarks of their owner. Enzo is not affiliated with or endorsed by ReadyMode. Rebrand history, pricing, and terms are from ReadyMode’s published website and press materials, plus dated reports from GetVoIP, CloudTalk, Prospeo, and Televista, as of July 2026 — verify current details with each vendor.