Call Center Compliance

Telemarketing Calling Hours by State — The Verified 2026 Table

Telemarketing Calling Hours by State: The 2026 Table

Federal law sets telemarketing calling hours at 8 a.m. to 9 p.m., local time at the called party’s location, seven days a week. Fourteen states tighten that window — most commonly to an 8 p.m. cutoff — five states ban Sunday calls entirely, and Rhode Island compresses calling to weekday business hours.

On top of those, two mini-TCPA statutes carry their own windows for the solicitations they cover: Maryland’s 8 a.m.–8 p.m. plus a three-solicitation-per-24-hour cap, and Connecticut’s 9 a.m.–8 p.m.

The table below covers all 50 states; every stricter row was verified against the statute or regulation itself rather than the recycled vendor PDFs — several of which, as shown below, contain rules that no longer exist. Current as of July 2026.

This page is education, not legal advice. A dialer is a tool — compliance depends on how you use it. Enzo’s campaign scheduling can keep dials inside whatever window you configure, but no dialer determines the lawful window for you — your schedules, lists, and habits do. Confirm the states you call into with a telemarketing attorney before building the calling calendar.

The Federal Baseline: 8 a.m.–9 p.m., Seven Days a Week

Two federal rules set the same window. The FTC’s Telemarketing Sales Rule, 16 C.F.R. § 310.4(c), makes it an abusive practice to call a person’s residence outside 8 a.m.–9 p.m. local time at the called person’s location, and the FCC’s TCPA rule, 47 C.F.R. § 64.1200(c)(1), bars telephone solicitations to residential subscribers before 8 a.m. or after 9 p.m. on the same local-time basis.

Three operational details. Neither rule contains a Sunday, weekend, or holiday restriction — day-of-week bans exist only at the state level. The clock runs where the recipient is: area code is not location, and the caller carries the burden of getting the time zone right.

And both rules are written for residential subscribers — a true business landline sits outside the literal text — but the safe practice is applying the window to every number, because personal cells are treated as residential and wireless lines and B2B lists are full of them.

Do-Not-Call Hours by State: The Full 50-State Table

Federal default rows either match the federal window by verified state law or had no stricter rule identified as of July 2026 — the footnote explains which is which.

State Live-call window Sundays & holidays Cite
Alabama 8 a.m.–8 p.m. No calls on Sundays or holidays Ala. Admin. Code r. 770-X-5-.17
Alaska Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Arizona Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Arkansas Federal default (8 a.m.–9 p.m.) — no stricter state hours rule verified None identified* 16 C.F.R. § 310.4(c)
California Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Colorado Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Connecticut 9 a.m.–8 p.m. for telephonic sales calls None Conn. Gen. Stat. § 42-288a(c) (PA 23-98)
Delaware Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Florida 8 a.m.–8 p.m.; max 3 calls per 24 hours on the same subject None beyond the daily window Fla. Stat. § 501.616(6)
Georgia Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Hawaii Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Idaho Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Illinois Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Indiana Federal default for live calls; 9 a.m.–8 p.m. for autodialed (ADAD) calls None verified Ind. Code § 24-5-14-8 (ADAD)
Iowa Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Kansas Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Kentucky 10 a.m.–9 p.m. — latest start in the country None KRS 367.46955(16)
Louisiana 8 a.m.–8 p.m., Monday–Saturday No calls on Sundays or legal holidays LPSC DNC General Order R-29617 § V(A)(2); La. R.S. 45:811 (autodialers)
Maine Federal default for live calls; automated devices: weekdays 9 a.m.–5 p.m., max 1 call per number per 8 hours None verified for live calls 10 M.R.S. § 1498(3) (automated)
Maryland 8 a.m.–8 p.m. for telephone solicitations, plus max 3 solicitations per 24 hours on the same subject None Md. Com. Law § 14-4502(c) (Stop the Spam Calls Act)
Massachusetts 8 a.m.–8 p.m. None 201 CMR 12.02(2)
Michigan Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Minnesota Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Mississippi 8 a.m.–8 p.m. (strictest reading of its two statutes) No Sunday calls Miss. Code §§ 77-3-603, 77-3-723
Missouri Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Montana Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Nebraska Federal default for live calls; 8 a.m.–9 p.m. for ADAD calls (matches federal) None verified Neb. Rev. Stat. § 86-248(1)(a) (ADAD)
Nevada 9 a.m.–8 p.m. for solicitation calls to Nevada residences None NRS 598.0918(3)
New Hampshire Federal default — state telemarketing law has no hours rule None N.H. RSA ch. 359-E (no hours provision)
New Jersey Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
New Mexico 9 a.m.–9 p.m. None NMSA § 57-12-22(B)(5)
New York 8 a.m.–9 p.m. (state law matches federal) None; separate ban on unsolicited calls into declared emergency areas N.Y. Gen. Bus. Law § 399-z(2), (5-a)
North Carolina Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
North Dakota 8 a.m.–9 p.m. (matches federal; also covers autodialed calls) No Sunday or holiday ban in current law N.D.C.C. § 51-28-05
Ohio Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Oklahoma 8 a.m.–8 p.m.; max 3 calls per 24 hours on the same subject None 15 O.S. § 775C.4(A)
Oregon Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Pennsylvania 8 a.m.–9 p.m. (state law matches federal) No Sunday rule verified in the statute 73 P.S. § 2245(a)(1)
Rhode Island Mon–Fri 9 a.m.–6 p.m.; Sat 10 a.m.–5 p.m. No calls on Sundays or state/federal holidays R.I. Gen. Laws §§ 5-61-2(2), 5-61-3.6
South Carolina 8 a.m.–9 p.m. (state law matches federal) None S.C. Code § 37-21-30
South Dakota 9 a.m.–9 p.m. No Sunday calls SDCL 37-30A-3(2)
Tennessee Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Texas 9 a.m.–9 p.m., Monday–Saturday Sundays: noon–9 p.m. only Tex. Bus. & Com. Code § 301.051
Utah 8 a.m.–9 p.m. (state law matches federal) None Utah Code § 13-25a-103
Vermont Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Virginia 8 a.m.–9 p.m. (state law matches federal) None Va. Code § 59.1-511
Washington 8 a.m.–8 p.m. None RCW 80.36.390(8)
West Virginia Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)
Wisconsin 8 a.m.–9 p.m. (state law matches federal) None Wis. Admin. Code ATCP 127.16(3)
Wyoming 8 a.m.–8 p.m. None Wyo. Stat. § 40-12-302(d)
Washington, D.C. Federal default (8 a.m.–9 p.m.)* None identified* 16 C.F.R. § 310.4(c)

*Rows marked with an asterisk were not individually verified for stricter state rules in this research pass — “none identified as of July 2026” is a research status, not a legal conclusion. Confirm with counsel before treating a federal-default row as final.

The 14 States That Actually Change Your Schedule — Plus Two Mini-TCPA Windows

Most stricter states follow one of three patterns.

The 8 p.m. cutoff. Alabama, Florida, Louisiana, Massachusetts, Mississippi, Oklahoma, Washington, and Wyoming all close the evening at 8 p.m. instead of the federal 9 p.m., and Nevada closes at 8 p.m. after opening at 9 a.m. — stricter than federal on both ends for solicitation calls to Nevada residences.

Two mini-TCPA statutes join them for the solicitations they cover: Maryland closes at 8 p.m. and caps solicitations at 3 per 24 hours on the same subject (Md. Com. Law § 14-4502(c)), and Connecticut runs 9 a.m.–8 p.m. — also stricter on both ends (Conn. Gen. Stat. § 42-288a(c)). If your dialer runs one national evening schedule, these eleven states are where it breaks first.

The late start. Kentucky bars solicitation calls to a residence before 10 a.m. under KRS 367.46955(16) — the latest morning line in the country. Texas, South Dakota, and New Mexico open at 9 a.m., as does Nevada.

The frequency cap riding along. Two of the hours statutes carry a call-frequency rule in the same section: Florida prohibits more than 3 commercial solicitation calls to a person in a 24-hour period on the same subject matter (Fla. Stat. § 501.616(6)(b)), and Oklahoma mirrors it — 8 a.m.–8 p.m. plus the same 3-call cap under 15 O.S. § 775C.4(A), part of its Telephone Solicitation Act of 2022. An hours-compliant redial cadence can still violate both states.

Texas deserves its own paragraph. Under Tex. Bus. & Com. Code § 301.051, a telephone solicitor may call consumers only after 9 a.m. and before 9 p.m. on weekdays and Saturdays, and only after 12 noon on Sundays — with exceptions for express-request calls, existing-debt or contract calls, and prior-business-relationship calls.

Note the chapter: the hours live in chapter 301, not the chapter 302 registration regime that Texas SB 140 expanded in September 2025 — that law added SMS coverage and private enforcement but, per the reporting on it, did not change the § 301.051 windows.

And Rhode Island is the outlier the whole table bends around: “hours of operation” are Monday–Friday 9 a.m.–6 p.m. and Saturday 10 a.m.–5 p.m., excluding state and federal holidays — so Sunday and holiday calling simply does not exist there, and a violation is a misdemeanor carrying a fine of up to $500 per violation (R.I. Gen. Laws §§ 5-61-2(2), 5-61-3.6).

Sunday and Holiday Rules — Including What the Circulating PDFs Get Wrong

Verified as of July 2026: Sunday solicitation calls are banned outright in Alabama, Louisiana, Mississippi, South Dakota, and Rhode Island, and restricted to noon–9 p.m. in Texas. Holiday calling is restricted in Alabama, Louisiana, and Rhode Island. Louisiana attaches real numbers: LPSC order violations run up to $1,500 per call — $3,000 when the recipient is 65 or older.

This topic ranks on recycled PDFs, and several of their rows did not survive verification:

  • North Dakota is widely listed with a Sunday and holiday ban. Current N.D.C.C. chapter 51-28 contains no such ban — the state’s rule is 8 a.m.–9 p.m., matching federal.
  • Pennsylvania: some compliance guides report a Sunday-morning restriction before noon. We could not verify it in the Telemarketer Registration Act — 73 P.S. § 2245(a)(1) sets an 8 a.m.–9 p.m. window and says nothing about Sundays.
  • Mississippi holiday ban: as of the current code text, § 77-3-723 shows no legal-holiday prohibition — the Sunday ban stands, the holiday ban does not.
  • Indiana “no Sunday calls”: we could verify only the autodialer window (9 a.m.–8 p.m., Ind. Code § 24-5-14-8), not any Sunday rule or stricter live-call hours.
  • Massachusetts cite drift: older guides point to 940 CMR 19; the operative hours rule is 201 CMR 12.02(2), issued under M.G.L. c. 159C.

Autodialer-Only Windows: Indiana, Nebraska, Maine, Louisiana

Four states regulate automated dialing-announcing devices (ADAD) on a separate clock from live calls. Indiana confines autodialed commercial solicitations to 9 a.m.–8 p.m. (Ind. Code § 24-5-14-8) while live calls run on the federal default. Nebraska’s ADAD window is 8 a.m.–9 p.m. (Neb. Rev. Stat. § 86-248(1)(a)), matching federal.

Maine is the strict one: automated calling devices may run only on weekdays between 9 a.m. and 5 p.m., with no more than one solicitation call to any number per 8-hour period (10 M.R.S. § 1498(3)). And Louisiana’s La. R.S. 45:811 bans automated dialing and recorded-message equipment on Sundays and state holidays and outside 8 a.m.–8 p.m. Monday–Saturday, alongside the LPSC order that covers live calls.

If you run power or predictive campaigns with any recorded component, these four windows govern the machine, not the agent.

The Quiet-Hours Litigation Wave, 2025–2026

Starting in 2025, plaintiffs began arguing that the 8 a.m.–9 p.m. quiet hours apply even to marketing texts sent with the recipient’s consent, and quiet-hours suits surged onto federal dockets. The FCC has been asked to clarify whether consented messages sit outside the rule; as of July 2026 it has not resolved the question either way, so the exposure is live and contested.

The operational hedge costs nothing: keep every outbound touch — call or text — inside the window at the recipient’s location. The broader federal picture, including what a violation costs, is covered in TCPA for cold callers.

Running Hours Compliance in a Dialer

The table only matters if the calling calendar enforces it. Four workflow pieces cover most teams:

  1. Schedule by contact location, not area code. If your list carries state and time-zone fields, drive campaign schedules off those; when a zone is uncertain, dial only during hours legal in every zone the number could sit in.
  2. Segment campaigns by state group. Three schedules handle the verified map: a federal-default group (8 a.m.–9 p.m.), an 8 p.m.-cutoff group, and one-off schedules for Texas, Kentucky, and Rhode Island. In Enzo, campaign scheduling holds each list to the window you set — the judgment about what that window should be stays yours.
  3. Suppress the Sunday-ban states on Sundays. Alabama, Louisiana, Mississippi, South Dakota, and Rhode Island come out of Sunday campaigns entirely; Texas waits until noon.
  4. Keep hours separate from list hygiene. A schedule inside every window is still unlawful dialing if the list was never scrubbed — the registry mechanics live in the DNC registry guide, and the rest of the program in the call center compliance pillar.

Calling hours are the cheapest compliance win in outbound: the rules are published, the stricter states are countable, and a dialer schedule set once holds every session after. Build the three schedule groups, suppress the Sunday states, and re-check the table when statutes move — they did in 2022 and 2025, and they will again.

See how campaign scheduling keeps sessions inside the windows you set — book a free discovery call.

Not legal advice. This guide is general information for outbound calling teams, not legal advice. Rules change and apply differently by state, industry, and call type — confirm your program with qualified telemarketing compliance counsel.

Windows and citations from 16 C.F.R. § 310.4(c), 47 C.F.R. § 64.1200(c)(1), state legislature and code sites (including the Texas State Law Library, OSCN, the Washington and Nebraska legislatures, and the LPSC Do Not Call General Order), and official code mirrors, as of July 2026 — educational only, not legal advice.

FAQ

Common questions.

What are the TCPA calling hours?

8 a.m. to 9 p.m., local time at the called party's location. Two federal rules set the same window: the FCC's TCPA rule at 47 C.F.R. § 64.1200(c)(1) and the FTC's Telemarketing Sales Rule at 16 C.F.R. § 310.4(c). It applies seven days a week — there is no federal weekend or holiday exception — and the caller bears the burden of determining the recipient's local time. Sixteen states layer stricter windows on top, so the federal hours are a floor, not the whole answer.

What are TCPA quiet hours?

Quiet hours is the informal name for the time outside the federal calling window — before 8 a.m. and after 9 p.m. at the called party's location — when telephone solicitations are prohibited under 47 C.F.R. § 64.1200(c)(1) and 16 C.F.R. § 310.4(c). The term became a litigation keyword in 2025, when plaintiffs began arguing the quiet-hours rule also applies to marketing texts sent with consent. The FCC has been asked to clarify and, as of July 2026, has not resolved the question either way.

Which states have stricter telemarketing calling hours than federal law?

Fourteen states with general-solicitation hours statutes, as verified for this table: Alabama, Florida, Kentucky, Louisiana, Massachusetts, Mississippi, Nevada, New Mexico, Oklahoma, Rhode Island, South Dakota, Texas, Washington, and Wyoming. The most common pattern is an 8 p.m. cutoff instead of the federal 9 p.m.; Kentucky pushes the morning start to 10 a.m., and Rhode Island compresses calling to weekday business hours. On top of those, two mini-TCPA statutes carry their own windows for the solicitations they cover: Maryland's 8 a.m.–8 p.m. plus a three-solicitation-per-24-hour cap, and Connecticut's 9 a.m.–8 p.m. Indiana and Maine add stricter windows that apply only to autodialed calls.

Which states ban Sunday telemarketing calls?

Five states ban Sunday solicitation calls outright as of July 2026: Alabama, Louisiana, Mississippi, South Dakota, and Rhode Island (whose statute simply defines no Sunday calling hours). Texas allows Sunday calls only between noon and 9 p.m. under Bus. & Com. Code § 301.051. Federal law itself has no Sunday rule — the 8 a.m.–9 p.m. window applies seven days a week with no weekend or holiday exception. If your lists cross state lines, the practical move is suppressing those six states from Sunday campaigns.

What is the strictest state for telemarketing calling hours?

Rhode Island. Unsolicited telephonic sales calls are allowed only Monday through Friday 9 a.m.–6 p.m. and Saturday 10 a.m.–5 p.m., with no calls at all on Sundays or on state or federal holidays — R.I. Gen. Laws §§ 5-61-2(2) and 5-61-3.6. A violation is a misdemeanor with a fine of up to $500 per violation. Kentucky deserves a mention too: its 10 a.m. start under KRS 367.46955(16) is the latest morning line in the country.

Which states start later than 8 a.m.?

Kentucky, at 10 a.m. under KRS 367.46955(16) — the latest morning line in the country. Texas, South Dakota, New Mexico, and Nevada start at 9 a.m., and Connecticut's mini-TCPA sets a 9 a.m. start for the telephonic sales calls it covers (Conn. Gen. Stat. § 42-288a(c)). Rhode Island opens at 9 a.m. on weekdays and 10 a.m. on Saturdays. On Sundays, Texas pushes the start all the way to noon. Everywhere else, the federal 8 a.m. line applies — measured at the called party's location, not where you dial from.

Do TCPA time-of-day restrictions apply to B2B calls?

The federal rules are written for residential lines — 16 C.F.R. § 310.4(c) covers outbound calls to a person's residence and 47 C.F.R. § 64.1200(c)(1) covers residential telephone subscribers — so a call to a true business landline is not literally within the text. The safe operational practice is applying the 8 a.m.–9 p.m. window to every number anyway: most B2B lists are full of personal cell phones, which are treated as residential and wireless numbers, and you rarely know which is which before dialing.

Whose time zone controls telemarketing calling hours?

The called party's. The window is measured at the recipient's location, not the caller's, and federal rules put the burden of determining that local time on the caller. Area code is not location — a 212 number can ring in California — and out-of-window suits built on exactly that gap surged onto federal dockets in 2025. When a number's time zone is uncertain, schedule it inside the window for every zone it could plausibly sit in.

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