Call Center Compliance

The Texas No-Call List — What Callers Must Actually Do Before Dialing Texas, as of July 2026

The Texas Do Not Call List: Rules for Callers in 2026

The Texas Do Not Call list is the state’s own no-call registry, kept under Tex. Bus. & Com. Code ch. 304 and administered by the Public Utility Commission of Texas through a contractor. Three numbers define it for callers: quarterly publication (January 1, April 1, July 1, October 1), a 60-day deadline to stop calling a newly listed number, and $200 per quarter per list for access, per the official telemarketer FAQ. Around it sits the part most teams miss — a separate state registration requirement with a $200 fee and $10,000 in security — and penalties that reach $3,000 per violation. Consumers first, briefly; then the caller depth — as of July 2026.

This page is education, not legal advice. A dialer is a tool — compliance depends on how you use it. Enzo does not scrub lists against the Texas list or the national registry — run every list through a third-party scrubbing service before uploading it. Enzo provides campaign-level internal DNC (per-campaign only). Consult a telemarketing attorney before dialing into Texas.

For Consumers: Registering Your Number

If you landed here to stop the calls: register at texasnocall.com, the official site operated for the Public Utility Commission of Texas. Registration is free online (the statute caps any fee at $3 and requires free internet registration — § 304.054). Your number joins the next quarterly publication, telemarketers have up to 60 days after it appears to stop calling, and the listing expires on its third anniversary unless you renew (§ 304.053). Register on the National Do Not Call Registry as well — it is free, and federal listings never expire.

That is the consumer side in full. Everything below is for callers.

What the Texas List Actually Is: A Combined State-Plus-Federal File

The Texas no-call list is a combined list: by statute it contains state registrants plus every person in the portion of the national do-not-call registry that relates to Texas (§ 304.051(b)). The Public Utility Commission of Texas operates it through a contractor, currently Gryphon.ai d/b/a Texas No Call, at texasnocall.com.

Two consequences follow. The Texas file is a superset of federal Texas registrants — scrubbing against it catches both populations. But buying it does not discharge your federal duties: every seller still needs its own national-registry subscription and SAN, and the federal safe harbor still turns on registry data obtained no more than 31 days before any call — the mechanics live on the DNC registry for callers page. One scope note: ch. 304 expressly reaches texts — “telephone call” includes a transmission of a text, graphic, or image message to a mobile number (§ 304.002(10)(C)).

Texas List vs. National Registry: The Differences That Change Your Workflow

Question Texas No Call List National DNC Registry
Who runs it PUC of Texas, via contractor Gryphon.ai d/b/a Texas No Call (texasnocall.com) FTC, via telemarketing.donotcall.gov
What is on it State registrants plus the Texas portion of the national registry (§ 304.051(b)) Personal numbers nationwide; business and fax lines not covered
Publication cadence Quarterly: Jan 1, Apr 1, Jul 1, Oct 1 (§ 304.051(d)) Continuous; full download once per 24 hours, then delta files
Scrub deadline No calls to a number more than 60 days after it appears on the current list (§ 304.052) Registry version obtained no more than 31 days before any call (16 C.F.R. § 310.4(b)(3)(iv))
Listing lifespan Expires on the third anniversary; renewable (§ 304.053) Never expires
Caller access cost $200 per quarter per list, per the official telemarketer FAQ — confirm before subscribing First 5 area codes free; $82 per area code per year; $22,626 cap (fee year begun Oct 1, 2025)
Text messages “Telephone call” expressly includes texts and images to mobile numbers (§ 304.002(10)(C)) Registry rules address telephone solicitations; text rules arise separately under the TCPA

The cadence mismatch is the operational trap: Texas runs on 60 days, the federal safe harbor on 31. A monthly third-party scrub against both — before any list touches a dialer — satisfies the tighter clock; the workflow is covered in the DNC scrubber guide.

Caller Obligations: Subscribe, Scrub, Document

The Texas-specific to-do list is short:

  1. Subscribe at texasnocall.com. Per the official telemarketer FAQ as of July 2026, the statewide Do Not Call List costs $200 per quarter — as do the Electric No Call List (business electric customers) and geographically exclusive lists. Stale $75 figures still circulate; confirm current pricing before subscribing.
  2. Scrub on the 60-day clock — practically, monthly. Publications land quarterly, and § 304.052 bars calling any number more than 60 days after it appears on the current list. A monthly third-party scrub covers this and the federal 31-day rule at once.
  3. Keep your federal house in order. Your SAN, national subscription, and 31-day federal scrub are separate, non-delegable obligations.
  4. Document the process. Subscription receipts, scrub dates, and list versions are what turn “we have a process” into something you can prove.

The Registration Requirement Nobody Budgets For

Separate from the no-call list, Tex. Bus. & Com. Code ch. 302 requires most commercial callers to register with the state before soliciting: a registration certificate for each business location before making a telephone solicitation from a Texas location or to a purchaser located in Texas (§ 302.101). The filing fee is $200 (§ 302.106), registration must be accompanied by $10,000 in security — a surety bond, irrevocable letter of credit, or certificate of deposit (§ 302.107) — and it runs one year, renewable (§ 302.104).

The exemption list (§§ 302.051–302.061) is long but specific — publicly traded corporations, insurance licensees, supervised financial institutions, 501(c)(3) nonprofits and educational institutions, businesses soliciting former or current customers after two years under the same name, established retail locations, sellers who close only at later face-to-face meetings, isolated transactions, among others — and the person claiming an exemption bears the burden of proving it (§ 302.051).

Since September 1, 2025, SB 140 widened the net: “telephone solicitation” now includes a transmission of a text or graphic message or of an image (§ 302.001(7)), pulling marketing texts into the registration regime for conduct on or after that date. Skipping registration is not a paperwork foot-fault: knowingly soliciting without a certificate is a Class A misdemeanor, each violation a separate offense (§§ 302.251–302.253), with civil penalties up to $5,000 per violation (§§ 302.301–302.302). The full state rulebook, including SB 140’s DTPA mechanics, lives on the Texas telemarketing laws page.

Who Is Exempt from the No-Call Rules

Chapter 304 does not reach every call (§ 304.004): it does not apply to calls under an established business relationship — a voluntary two-way communication not terminated by either party — most B2B calls unless the business has objected, debt collection, or certain state-licensee calls made without an autodialer where the sale closes at a later face-to-face meeting.

Read those narrowly, and remember the layering: a call exempt under Texas law must still clear the federal rules. Notably, chapters 302, 304, and 305 contain no general voice-call curfew of their own (only a fax window of 7 a.m.–11 p.m. via § 305.003), but Tex. Bus. & Com. Code § 301.051 sets 9 a.m.–9 p.m. Monday–Saturday and noon–9 p.m. Sunday for telephone solicitors, with statutory exceptions — the full windows live in the calling hours by state table. Texas restricts automated dial announcing devices under separate provisions with their own limits — if prerecorded delivery is in your program, have counsel verify those rules separately.

Penalties: What a Texas Violation Actually Costs

Enforcement track Exposure Cite
PUC administrative penalty Up to $1,000 per violation § 304.251
Attorney General civil penalty Up to $1,000 per violation; up to $3,000 per violation if wilful or knowing § 304.252
Private no-call suit Up to $500 per violation — and only after a second violation, notice to the telemarketer, a verified complaint filed within 30 days, 120 days of agency inaction, and a wilful-or-knowing finding § 304.257
TCPA piggyback in Texas Greater of $500 per violation or actual damages; up to the greater of $1,500 or three times actual damages for knowing or intentional violations of 47 U.S.C. § 227 or FCC rules § 305.053
DTPA hook (conduct on or after Sept 1, 2025) Ch. 304 and ch. 305 violations are deceptive trade practices; DTPA public and private remedies apply §§ 304.2581, 305.054 (SB 140)
Unregistered solicitation Class A misdemeanor per violation; civil penalties up to $5,000 per violation §§ 302.251–302.253, 302.301

Two corrections to the folklore. The “about $200 per violation” figure in some vendor charts is wrong — the statute says up to $1,000, and up to $3,000 for wilful or knowing violations. And § 304.257 is not an easy $500-per-call remedy; its conditions are heavy. The exposure that should actually shape behavior is the § 305.053 TCPA piggyback and, for conduct on or after September 1, 2025, the DTPA — plus everything federal, covered across the state mini-TCPA laws overview.

Where Enzo Fits — and Where It Doesn’t

Enzo’s role in a Texas program is deliberately narrow. The dialer itself is compliant as a tool — compliance depends on how you use it: whether your list was scrubbed before upload, whether your ch. 302 registration or exemption is squared away, whether your records would survive a complaint. Enzo does not scrub lists against the Texas list, the national registry, or any state registry — run every list through a third-party scrubbing service first, then import the clean file. What Enzo provides is campaign-level internal DNC: mark a contact DNC and they stay excluded from that campaign, even if they reappear in another upload to it. Marks do not carry across campaigns, so keep your master suppression file outside the dialer and re-apply it to every new campaign.

Treated as a workflow, Texas is manageable: one $200-per-quarter subscription, a monthly scrub that beats both the 60-day and 31-day clocks, a registration certificate (or a documented exemption) before the first dial, and receipts for all of it.

See how campaign-level DNC fits a Texas calling program — book a free discovery call.

Not legal advice. This guide is general information for outbound calling teams, not legal advice. Rules change and apply differently by state, industry, and call type — confirm your program with qualified telemarketing compliance counsel.

Statutes and figures from Tex. Bus. & Com. Code chapters 302, 304, and 305, Texas SB 140 (2025), the official Texas No Call telemarketer FAQ (texasnocall.com), and FTC/FCC sources, as of July 2026 — educational only, not legal advice.

FAQ

Common questions.

How do I add my number to the Texas Do Not Call list?

Register free at texasnocall.com, the official site operated for the Public Utility Commission of Texas. The statute caps consumer registration at $3 and requires that internet registration be free (Tex. Bus. & Com. Code § 304.054), and online registration currently costs nothing. Your number appears on the next quarterly publication — January 1, April 1, July 1, or October 1 — telemarketers then have up to 60 days after it appears to stop calling, and the listing expires on its third anniversary unless renewed. Register on the free National Do Not Call Registry too; federal listings never expire.

Is the Texas Do Not Call list the same as the National Do Not Call Registry?

No. Texas runs its own list under Tex. Bus. & Com. Code ch. 304, administered by the Public Utility Commission of Texas through a contractor. It is a combined list — state registrants plus the Texas portion of the national registry (§ 304.051(b)) — so it contains the federal registrants for Texas. But buying the Texas list does not satisfy federal obligations: sellers still need their own national-registry subscription and SAN, and the FCC safe harbor still requires registry data obtained no more than 31 days before any call.

How much does the Texas Do Not Call list cost for telemarketers?

Per the official Texas No Call telemarketer FAQ as of July 2026, the statewide Do Not Call List, the Electric No Call List for business customers, and geographically exclusive lists each cost $200 per quarter — confirm current pricing at texasnocall.com before subscribing, because stale $75 figures still circulate. Consumer registration is free online. For comparison, national registry access for the fee year that began October 1, 2025 is free for the first five area codes, $82 per additional area code per year, capped at $22,626 nationwide.

How often is the Texas no-call list updated?

Quarterly. The list is published January 1, April 1, July 1, and October 1 (Tex. Bus. & Com. Code § 304.051(d)), and the operative caller rule is 60 days: a telemarketer may not call a number more than 60 days after it appears on the current list (§ 304.052). The federal 31-day scrub cadence still applies separately for the national registry, so most teams that dial Texas simply scrub every list monthly against both.

What is the penalty for violating the Texas Do Not Call list?

The Public Utility Commission can impose an administrative penalty of up to $1,000 per violation (§ 304.251), and the Attorney General can seek a civil penalty of up to $1,000 per violation — raised to up to $3,000 per violation for wilful or knowing violations (§ 304.252). The roughly-$200 penalty figure quoted in some vendor charts is wrong. Separately, Tex. Bus. & Com. Code § 305.053 lets anyone who receives a call violating the federal TCPA sue in Texas for the greater of $500 per violation or actual damages, up to the greater of $1,500 or three times actual damages for knowing or intentional violations, and for conduct on or after September 1, 2025, SB 140 makes ch. 304 violations deceptive trade practices under the DTPA.

Can I be sued personally for calling a number on the Texas list?

The direct private no-call action is narrow. Under § 304.257, a listed consumer may sue only on a second or subsequent violation, and only after notifying the telemarketer, filing a verified complaint with the PUC, Attorney General, or licensing agency within 30 days, and waiting out 120 days of agency inaction — with damages capped at $500 per violation and a wilful-or-knowing finding required. The bigger practical exposure is elsewhere: § 305.053 suits over federal TCPA violations at $500 to $1,500 per call, and DTPA remedies for conduct on or after September 1, 2025 under SB 140.

Do telemarketers have to register with the State of Texas?

Yes, unless an exemption applies: Tex. Bus. & Com. Code § 302.101 requires a registration certificate before soliciting from a Texas location or to a purchaser in Texas, with a $200 filing fee and $10,000 in security. Knowingly soliciting without one is a Class A misdemeanor — the full requirements are on the Texas telemarketing laws page.

Does the Texas Do Not Call list apply to text messages?

Yes. Chapter 304 defines 'telephone call' to expressly include a transmission of a text, graphic, or image message to a mobile number (§ 304.002(10)(C)). And since September 1, 2025, SB 140 amended § 302.001(7) so 'telephone solicitation' includes text and image transmissions for the ch. 302 registration regime as well — meaning marketing texts into Texas can require the same $200 registration and $10,000 security as voice campaigns, for conduct on or after that date.

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